Support
Get help with Tipora.
For account, band, tipping, payout, or membership questions, contact the Tipora support team.
Effective July 14, 2026
Email support
Email hello@tipora.com from the address connected to your Tipora account. Include the issue, your Tipora handle if applicable, and the phone platform you use. Never send passwords, one-time codes, full card numbers, or recovery codes.
Billing and memberships
Memberships purchased through Apple or Google are managed in that store account. Use Restore membership inside Tipora after changing devices. Cancel recurring subscriptions through your App Store or Google Play subscription settings.
Band and payout help
For a pairing problem, include whether the phone supports NFC and the step where pairing stopped. Stripe may require identity or banking information directly during payout onboarding; Tipora support will never ask you to email that information.
Account deletion
Open Account in the Tipora app and choose Delete account, or follow the instructions on the account deletion page.